# Return & Refund Policy
At **Smart Zone Mart**, customer satisfaction is our priority.
### 6-Day Return Policy
You can request a return within **6 days of receiving your order**, provided the product is unused, undamaged, and in its original packaging.
### Return Eligibility
* Product must be unused and in original condition.
* Original packaging, tags, and accessories should be included.
* Damaged, used, or incomplete products may not be eligible for return.
* Some products may be non-returnable due to hygiene or product-specific restrictions.
### Refund
Once we receive and inspect the returned product, eligible refunds will be processed through the original payment method or as otherwise communicated by our support team.
### Return Request
To request a return, contact our customer support with your **order number and reason for return**.
**Smart Zone Mart reserves the right to verify the condition of returned products before approving a return or refund.**